We deliver anywhere in the United Kingdom.
All orders are posted using either a courier service or Royal Mail Standard service. Please ensure that you provide us with the correct postal address as we cannot take responsibility for lost parcels due to address errors. We will endeavour to post orders within 1-2 days of receipt.
Postage and packing starts from £3.50 per order for UK delivery.
Should you require urgent delivery or you are based outside the United Kingdom, we will be pleased to quote for this on an individual basis. Please email firstname.lastname@example.org.
If for any reason you are unhappy with your purchase you can return it (at your own cost) in its original condition within 14 days of the date you received the item, undamaged and unused, and you will receive a full refund. Please note we can only accept the return of items if they are faulty. You will be responsible for obtaining proof of postage. This returns policy does not affect your statutory rights.
Email email@example.com in the first instance and you will be advised of the returns address.
Unfortunately some of the items we sell are non-refundable and include items that are specially commissioned or made to your specific requirements (i.e. outside of standard customisation options offered), personalised or otherwise including a bespoke element.